We guarantee 100% sterility for spore and culture products within 30
days of purchase, as long as items remain unused for a full refund.
While we maintain a strong track record, spores can't be made
entirely sterile due to their nature. If you have quality concerns,
email us at support@liquidmyco.com
within seven days of receiving your order. Please avoid removing the
syringe from its packaging until we assist you. We'll promptly replace
it if needed and may provide a return label.
We're dedicated to top-tier microscopy specimens and happy to replace spore/culture syringes for your satisfaction.
Do not contact us about cultivating P. Cubensis spores; they're for
microscopy and taxonomic use only. Mentioning cultivation will cancel
your order.
We primarily use white mailer boxes for USPS shipping. If your items
arrive damaged, email a clear photo within 7 days, and we'll send a
replacement within 24 hours.
Ensure accurate address info; we're not responsible for incorrect
addresses. We provide tracking but can't cover lost or stolen packages.
If you're unsatisfied or made a research mistake, email us for a special replacement discount.
For order cancellations before shipping, contact us at support@liquidmyco.com.